Results Based Management


Course Objectives

By the end of the course, participants will be able to:

 
  • Understand the principles and concepts of results based management
  • Create and implement successful plans to accomplish goals and objectives
  • Develop performance measures to assess the progress of the organization
  • Understand and apply the key aspects and functions of the evaluation process
  • Develop an effective results-based report
Course ouline
  • Understanding results-based management
    • Definition of results based management
    • Key results based management principles
    • Basic concepts of results based management
    • Basic results based management terminology
    • The RBM life-cycle approach
  • Creating a well-structured plan to achieve results
    • Defining results
    • Formulating results
    • Change language vs. action language
    • The results chain
    • Developing the results matrix
    • Expected results are SMART
    • Changes reflected in results at different levels
      • What stakeholders invest in
      • What implementers do
      • What implementers produce
      • Changes in capacity and performance
      • Changes in conditions
  • Developing a process to monitor progress
    • Characteristics of successful performance measures
    • Uses of performance measures
    • Types of performance measures
    • Establishing performance measures
    • Measuring and assessing actual performance
    • Developing a monitoring document
  • Creating a process to evaluate achieved results
    • The two aspects of evaluation
      • management tool for achieving better results
      • quality assurance tool during the RBM process
    • The three key functions of evaluation
      • Improvement
      • Accountability
      • Organizational learning
    • Determining if correcting action is necessary
    • Reviewing and updating performance measures
    • Inter-linkages and dependencies between planning, monitoring and evaluation
  • Developing an effective results-based report
    • Quality criteria for results reporting
      • Completeness
      • Balance (good and bad)
      • Consistency (between sections)
      • Reliability and clarity
    • Elements of an effective results-based report
      • Clear context and strategies
      • Meaningful results
      • Valid and reliable performance information
      • Accomplishments reported against expected results
      • Demonstrated capacity to learn and adapt

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