In this seminar, delegates will be able to:

• Actively identify and reduce stress in themselves and others
• Develop ways of Managing the most Important element - TIME
• Take charge of your state of mind
• Maximizes performance and motivation at work
• Improve health and happiness
• Have a positive economic impact on individual and team performance
• Use NLP to change the way you think

Managing Your Job

• Managing yourself and the resources at your disposal
• What are you and your team trying to achieve?
• Defining your objectives and key result areas
• Establishing responsibilities and priorities

Practical Time Management & Planning Activities

• Effective use of diaries, time planners, time logs, etc.
• Criteria for prioritizing – urgent and important
• Planning and scheduling your activities
• Dealing with interruptions and distractions – staying focused
• Managing time under pressure
• Developing a proactive approach to short, medium and long term plans

Managing Yourself

• Investing time and effort in order to achieve more in the future
• Your time management behavior – preferred working styles
• Personal effectiveness – a guide to self-discipline
• Highlighting personal ‘time-stealers’ and areas of weakness

Managing Others & Meetings

• Managing people managers, colleagues, team members and customers
• Getting more things done through assertive behavior
• Making the most of meetings as participant or chairperson

Effective Delegation

• The rules of effective delegation - overcoming personal preferences and prejudices
• Using delegation as a means of coordinating the workload of your team/department

Delegation

• Freeing up your time
• Developing staff

Ongoing Self-development

• Reviewing your management of time at regular intervals?
• Overcoming your old habits - maintaining your new standards?

Communicating with Excellence Getting Results

• The Rules of Communication - overcoming personal attitudes. Stereotypes, Prejudices and Beliefs
• Why people do what they do and Influencing for Results

Managing Pressure in the Workplace

• Moving from reactive to proactive
• Working to priorities when everything is urgent
• Taking control through planning and time management
• Managing conflicting demands from more than one person

Understanding Stress and its Causes

• What is stress? - Recognizing the physical and behavioral signs, Stress in the mind and body
• What contributes to workplace pressures? – The top ten causes
• The impact of stress on personal performance – the positive and negative effects of stress
• Recognizing the signs of stress in ourselves
• Maintaining an effective balance between home and work
• How gaining control of your Mind can reduce or eliminate stress
• The symptoms of short term and long term stress
• Recognizing your individual stress response and that of others
• Learning to recognize your stress level and key stressors
• The major causes of stress at work and at home
• How to develop self-belief to overcome stress
• When stress aids performance and when stress detracts from performance

Different Stress and Behavioral Patterns

• Learning behavior types: passive, aggressive, passive aggressive and assertive
• How conscious and sub-conscious thinking affects behavior
• Developing self-assertiveness to achieve greater control over stress
• Improving your communication skills to manage aggression, stress and conflict from others

Handling Stress Positively, a Positive Mindset

• Stress handling strategies for you and your team
• Maintaining an effective balance between home and work
• Changing your mindset – seeing the positive side of change in the workplace
• Motivating yourself and others under pressure
• Developing a preventative rather than remedial approach to team problems
• How the Mind Focus techniques can reverse negativity into positive action