Operational Excellence

Objectives

By the end of this training course, participants will be able to:

• Prioritize and link improvement activities to achieve the organizations strategic objectives
• Review processes, suggest improvements and monitor the progress of the changes
• Manage projects and work processes to improve effectiveness and efficiency of business operations
• Select and use relevant tools and methodologies in the contexts of operational improvement initiatives
• Implement lean organization principles, methodologies to achieve key operational excellence goals – easier, better, faster, and cheaper.
• Influence organizational culture and employee behaviour to support Operational Excellence

Course Outline

Operational Excellence Perspectives & Strategic Approach

Managing Projects   

Practices & Methodologies for Operational Excellence

Lean Organization Practices

Cultural Leadership