Effective Delegation Skills

Course Objectives

The main objectives of this training program on Effective Delegation Skills are to enable you to—

• Understand the principles, tools, and steps for an effective delegation
• Pick the right individual for the right tasks and jobs at hand- Whom, and Why
• Create an effective delegation plan and process
• Delegate and assign the appropriate level of rights and authority to get things done
• Give better directions to subordinates for better delegation results
• Monitor and evaluate delegation results and giving feedback
• Learn the key steps and methods for effective influence during the delegation
• Recognize common delegation difficulties and how to prevent them

Course Outline

Module 1

• Introduction to Delegation
• Understanding Effective Delegation
• Benefits of delegation: Manager and Employee
• Prioritizing tasks and work to be delegated
• Active and Reactive tasks
• Whom and What to Delegate
• Levels of Delegation

Module 2

• Concepts of Delegation
• Recognizing benefits and barriers to delegation
• Time Management
• Priority Management
• Task Classification
• Employee types and classification
• Handing incorrect delegation
• Motivation and influence

Module 3

• Effective Delegation Styles
• Types of Delegation
• Communication types in effective delegation
• Different work relationships
• Maintaining responsibility and accountability balance
• Levels of rights and authority delegated

Module 4

• Having an open mindset
• Being critical and judgemental
• Positivity of a positive mind
• Critical questioning
• Problem-solving questions
• Analysis and evaluation

Module 5

• Approach to Effective Delegation
• SMART Approach
• Delegation and ‘Dumping’
• Monitoring and Evaluating performance without taking over
• Micro-management and control
• Constructive feedback

Module 6

• Delegation Challenges
• Perfectionism drawbacks
• One-man show and burnouts
• Lack of Delegation in an organization
• Effective and In-effective delegation
• Do’s and Don’ts of corporate delegation
• Designing a Pre-delegation checklist

Module 7

• Steps to Effective Delegation
• The right person to the right task
• Handing over the right task in the right manner
• Monitoring progress
• Follow-up, feedback and action plans
• Performance review of tasks delegated
• Recognizing success and rewards

Module 8

• Delegation as an Inter-personal skill
• Communication Skills
• Briefing styles
• Leading from the front
• Coaching and training
• Practical delegation tips and techniques

Module 9

• Recognizing people skills and talents
• Individual Development and growth plan
• Handling tasks- Start to Finish
• Reporting of delegated tasks
• Potentials for succession planning
• Exercise and Group Discussions