Planning, Organizing and Control


Course Objectives

By the end of the course, participants will be able to:

 
  • Explain the importance of planning and employing the 'SMART' criteria to objectives setting.
  • Use environmental scanning, budgeting, and breakeven analysis as tools for planning and forecasting.
  • Define projects and apply project management techniques such as 'PERT' diagrams, 'Gantt' charts and 'Load' charts.
  • Recognize the importance of control, and of properly utilizing key performance measures to keep work on track.
Course Outline
  • Foundation of planning
    • The functions of management
    • Definition of planning
    • Elements of planning
    • Types of plans
    • Planning in the hierarchy of an organization
    • Efficiency versus effectiveness
    • Benefits of planning
    • Why many managers and supervisors fail to plan
    • Elements of good plans
  • Planning tools and techniques
    • Analysis of the environment
    • Forecasting techniques
    • Definition of benchmarking
    • The benchmarking process
    • Allocating resources and budgets
    • Breakeven analysis
    • Limitations of breakeven analysis
  • Project planning and scheduling
    • Definition of a project
    • The work breakdown structure
    • Simple network diagrams
    • Steps in developing a 'PERT' chart
    • Forward and backward scheduling
    • Finding the critical path
    • Gantt and Load charts
  • Control and performance measurement
    • Definition of control
    • The planning and controlling link
    • Importance of control
    • The control process
    • Measuring: what and how
    • Sources of information for measuring performance
    • Managerial decisions in the control process
    • Organizational performance measures
    • Feed forward, concurrent and feedback controls
    • Information controls and balanced scorecards
    • Contemporary issues in control

المواعيد المتاحة

دبى
من 25-11-2024    الى 29-11-2024