Warehouse Management: Strategy, Implementation & Control

Course Objectives:

By the end of the course, participants will be able to:

• Develop an understanding of the role of warehouse in the end-to-end supply chain
• Learn best practices for warehouse operating processes
• Develop an inventory strategy in the warehouse
• Leverage information technology to improve visibility
• Develop a performance management program to and drive positive change

Course outline

Warehouse Infrastructure Strategies

• Warehouse location strategy
• Options in warehouse layout and design
• Classes of warehouses
• Warehouse automation
• Information Technology (IT) in the warehouse
• Industry variations

Warehouse Operating Processes and Principles

• Key functional processes from receiving to picking and shipping
• Optimizing the flow of goods across processes
• Advanced processes – break-bulk, cross-docking, mixing, assembly
• Cycle counting, conducting a physical inventory audit
• Implementing Lean principles in the warehouse
• Continuous improvement and managing change

Inventory, Analysis, and Product Classification

• The function of inventory
• Inventory accuracy and control
• Handling WIP (Work-In-Progress) inventory
• Three-dimensional inventory classification and segmentation (ABC)
• Using inventory classification to drive efficiency
• Replenishment methods and strategies

Leveraging Your Resources and Developing New Capabilities

• Managing and incentivizing your people
• Employee training and evaluation
• The IT environment: Your enterprise and the warehouse
• Role of the warehouse in the value chain
• Outsourcing: Risks and opportunities
• Supplier collaboration models and strategies

Create a World-Class Warehouse with Performance Management and Metrics

• Contemporary trends in warehousing
• Warehouse best practices and benchmarking
• The role of performance management in the warehouse
• What should you measure?
• Establish an executive dashboard using Key Performance Indicators (KPIs)
• Identifying, prioritizing and implementing improvements