Building and Leading High Performance Team

Course Objectives

• Ascertain and leverage distinct talent within the team
• Comprehend how leadership benefits from action rather than words
• Construct a network of leaders to share challenges, visions, and different viewpoints
• Understand what elements of your role as a leader are the most important
• Involve and motivate the team using best practices
• Recognise personality preferences and acclimatise your leadership style accordingly
• Handle strong individual players within a team and extract the best from everyone so that the team is more than the sum of its parts
• Establish clear objectives, standards, and KPIs for your team
• Gain practical experience in forming, participating in, and leading teams in diverse backgrounds

Course Outline

INTRODUCTION TO TEAMS

• Definition of “groups” and “teams”
• Recognise the distinction between groups and teams
• Understand your own group/team loyalties
• The building blocks for high-performing teams

TEAMS AND THEIR LEADERS

• The relationship between teams, leaders, and managers
• Key leadership tasks and responsibilities
• Balancing influence, authority, and power
• Different leadership styles and style flexibility
• Self-awareness and getting feedback
• Emotional intelligence and rapport

VISION, DIRECTION & ALIGNMENT

• Creating a shared vision
• Aims, objectives and goal alignment
• Developing meaningful objectives and indicators
• Divergent approaches to problem-solving
• Communicating a compelling vision
• Taking a coaching approach to problem-solving

TEAM DYNAMICS

• Stages of team development
• The sociology of the team
• Characteristics of high-performing teams
• Balancing different team roles and personality types
• Non-traditional team structures
• Delegation and empowerment

MOTIVATING AND ENGAGING PEOPLE

• What motivates people at work?
• Developing strategies for improving motivation
• How to increase engagement?
• What motivates and drives your own behaviour?

MANAGING PROFESSIONAL RELATIONSHIPS

• The nature of professional relationships
• Where to draw the line
• Harassment policies and procedures
• How to develop strategies for strengthening employee trust
• How to manage difficult people at work
• The importance of external stakeholder relationships

LEADING TEAMS TO SOLVE PROBLEMS

• The value of openness and inclusion in problem-solving
• How to develop better problem-solving techniques
• Do’s and don’ts in conflict management
• The role of bias in problem-solving

 PERFORMANCE & CONFLICT MANAGEMENT

• Defining performance
• Approaches to measuring team and individual performance
• Performance management: science or art?
• Giving and receiving feedback effectively
• Conflict as a catalyst for team development
• Dealing with challenging interpersonal relations

BRINGING DIVIDED GROUPS TOGETHER

• Stereotypes and cultural bias
• Discrimination and its implications
• Recognise patterns and implications of intergroup behaviour
• Develop strategies for bridging organisational silos
• Steps to building an inclusive organisational identity
• What to do if faced with unfair practices

 ORGANISATIONAL CULTURE

• What is ‘Organisational Culture’?
• Identify the impact of organisational culture
• Cultural alignment with organisational strategy
• Points of influence when trying to change organisational culture
• Best practices of ‘Change Management’

 FOSTER YOUR TEAM FOR A BRIGHTER FUTURE

• Personality types and their contribution to the success
• Building a coherent team
• Self-managing teams and their challenges
• Coaching, mentoring and self-directed learning
• Feedback and appraisal
• Leveraging team strengths for peak performance